Who are we?
Wrkplace Digital Pty Ltd (ACN 644 938 554) (“Wrkplace”, “We”, “Our”, “Us”) is a private identity verification services provider. We partner with greenID, a gateway service provider for the Commonwealth Document Verification Service.
Our Know Your Customer (KYC) identity verification service enables you to prove that you are who you say you are, and you live where you say you live, to Our Clients.
Who are our clients?
Our clients include thoroughbred racehorse trainers, approved promoters (licensed syndicators), breeding farms and other operations who are invoicing you for goods or services and collecting funds from you.
In the process of accepting your custom, one or multiple clients are asking you to prove your identity and residential address. We provide this secure service.
Why do our clients ask for proof of identity?
The Anti-Money Laundering and Counter Terrorism Financing Act 2006 (AML/CTF Act) imposes an identity verification and customer due diligence obligations on Australian Financial Service Licence (AFSL) holders, to detect and deter money laundering and terrorism financing.
By law, all businesses providing financial services have to check the identity of anyone who wants to buy any product/service from them and establish Customer Due Diligence procedures to determine whether additional customer information should be collected and/or verified. This assists the identification, mitigation and management of any Money Laundering and Terrorism Financing risk.
Some of our clients are not duty bound to comply with the AML/CTF Act, yet they still seeks to perform the same Customer Due Diligence process when accepting you as a Customer.
What information do I need to provide?
To verify your identity you will be required to complete a secure identity verification form unique to your contact record in our client’s database, via your browser.
We collect your full name, residential address, date of birth and email address (“Personally Identifiable Information”) when you voluntarily disclose such information by completing the data fields in the verification form.
We collect this Personally Identifiable Information for the sole purposes of:
- confirming your identity via approved government sources;
- confirming your residential address;
- confirming you are not listed on any active Money Laundering Watch Lists of concern;
- providing information to specific organisations with whom you have authorised Us to communicate.
What does Wrkplace Digital do with that information?
By using the secure GreenID platform (https://gbg-greenid.com/), we attempt to verify your identity and residential address against reliable and trustworthy government and independent data sources.
We also check that you are not listed on a global sanction, Politically Exposed Persons (PEP), fraudulent activity register or other watchlist.
When do I need to provide additional information?
If we are unable to match your full name, date of birth and residential address via selected government and independent data sources, we may require additional information about you which may be considered sensitive or protected under applicable laws (“Sensitive Information”).
This Sensitive Information may include a government document number such as a Driver Licence Number, Passport Number, Medicare Card Number, or other government identity number. In some other cases we may request you to upload a copt of a Utility Bill, Council Rates or Rental Agreement, if digital verification cannot be reached.
More often than not, we do not require such Sensitive information from you. However, don’t be put off or concerned by this request. These tend to be the forms of proof that financial service providers prefer because they are official documents and most people can provide them.
It’s important you can trust us with your personal information. We take your privacy and security very seriously. If we do request sensitive information, rest assured that our Privacy Policy compels us to never store additional proofs on our servers. These proofs are only used temporarily to pass into the Green ID secure software platform to verify your identity and address. Upon verification or failure, this Sensitive Information is not visible to Us nor stored in our databases or servers.
What if I can’t provide the documents you suggest?
You may have genuine reasons for not being able to provide any of the recommended documents. For example, you may not have a passport, may have never learnt to drive or your council rates, rental agreeement or utility bills may be in your partner’s name.
If this applies to you, please contact the organisation that has requested you to verify your identity.
Identity verification provides two fundamental benefits
Help prevent crime
Whilst we consider racehorse, stallion or broodmare ownership as a low risk activity for Money Laundering or Terrorism Financing, it is a feasible option for criminals.
Please help us to prevent crime by being patient if we ask you to provide documents to prove your identity.
Know the other co-owners in your horse
If you are a co-owner in a horse, you should be comforted knowing that other co-owners in the horse you are purchasing a share interest in, has had their identity and bona fides verified. The last thing you want is to own a horse with individuals who have provided a false identity or address, or are suspect individuals on any watch list or fraudulent activity registers.
Please read our full Privacy Policy and Data Collection Statement